Refund policy

Returns

 

If you are not happy with your order, you can return unopened stickers within 30 days of the order date for a full refund of the purchase price. Shipping is included in our prices, so there is nothing separate to refund.

 

To start a return, email support@unlockinnerme.com with your order number and we will confirm the return address. Return postage is the customer's responsibility.

 

Opened or applied stickers cannot be returned. An NFC sticker is written to and paired with a phone the first time it is set up, and the adhesive is single-use.

 

If your order does not arrive, or arrives damaged

 

Tell us and we will send a replacement at no cost to you. You do not need to return anything.

 

We ship by USPS First-Class Mail, which does not include tracking, so please allow the full 5 to 8 business day delivery window before getting in touch. After that, contact us and we will sort it out.

 

Refunds

 

Approved refunds go back to the original payment method within 10 business days of us receiving the returned item. Your bank or card issuer may take a few days more to post it to your statement.

 

Cancellations

 

You can cancel an order for a full refund any time before it ships. Email us as soon as you can and we will stop it if it has not already gone out.

 

Where we ship

 

We currently ship within the United States only.

 

Contact

 

support@unlockinnerme.com